Frequently Asked Questions
What if my breed is not online?
We are continuing to create and manufacturer new breeds and colours. If your breed of pet is not available online, please subscribe to our email system at the bottom of the screen and you will be the first to know. You can also get in touch with us via email and keep an eye out on our socials for new breed releases!
Can I request a custom breed dog to be made?
Unfortunately, we can not make custom breed dogs. However, keep an eye out for new breeds on our website and social media pages and your breed of dog may appear!
What materials are the Swinging Dogs made of?
Our Swinging Dogs are made from high-quality materials. A combination of resin and painted details, ensuring durability and a lifelike appearance.
Do you offer customisation options for the Swinging Dogs, like engraving the pet's name?
We sure do! We can engrave your dog's name on the swing in either standard or cursive font. Please carefully make sure your dog's name is spelt right as there is no exchange or refund once your order is processed.
Can I see a sample or a proof of how the engraving will look before ordering?
We don't provide real-time proofs of your engravings, but we can provide example photos of engraved Swinging Dogs.
Shipping and delivery?
At Paw Paradise, we process orders same business day as we hold all our own stock locally to ensure your order arrives to you as soon as possible. Shipping rates and delivery dates are calculated at checkout. You will receive live tracking updates and progress on your order via email.
Can the Swinging Dog crack my windscreen?
Paw Paradise is not responsible or liable for reckless driving.
How do I hang my Swinging Dog?
Very easy! Simply click on our Installation video below!
Can my Swinging Dog affect the driving sight?
No, our swinging dog is made to be small and exquisite.
I need help with my existing order?
Don't you worry, our pawssome team have you covered! Please submit an enquiry via our contact us page or kindly email at hello@pawparadise.au to get in touch with us.
Is the Swinging Dog just to hang on the rearview mirror?
Certainly not! Be creative, you can hang your Swinging Dog anywhere. Whether this will be hanging on your child's pram, hanging in your bedroom, garden, office or even on your Christmas tree!
Is the Swinging Dog a good gift to give to my family and friends?
Perfect gift for all dog lovers! Our swinging dog comes beautifully packaged in a customised box.
Do you have a return policy?
Not happy with your product? Please email us at hello@pawparadise.au to get in touch with our friendly staff and we will happily assist.
Do you ship internationally?
Unfortunately we don't for now, only within Australia.
Installation Video
